Ordering

How do I place an order?
Placing an order is easy! Simply browse our website, choose the items you love, and add them to your cart. When you’re ready, head to checkout, enter your shipping and billing information, select a payment method, and place your order.

Can I change my order after it’s been placed?
Once an order is submitted, we can’t guarantee changes. However, if you need to update or modify your order, please contact our support team at [email protected] as soon as possible. We’ll do our best to help.

How can I track my order?
After your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our website or directly on the carrier’s tracking page.

Shipping

Where do you ship?
We ship worldwide 🌍

How much does shipping cost?

  • USA: $4.99

  • International: $12.99

How long does shipping take?

  • USA: 5–7 business days

  • International: 10–15 business days

Please note that delivery times may vary depending on location and customs processing.

Returns & Refunds

What is your return policy?
Your satisfaction matters to us. If you’re not completely happy with your purchase, you may return it within 30 days of receiving your order for a full refund.

Who is responsible for return shipping?

  • If your item arrives damaged or defective, we’ll cover the return shipping cost.

  • For all other returns, return shipping costs are the customer’s responsibility. We recommend using a tracked shipping service to ensure your return arrives safely.

When will I receive my refund?
Once we receive and inspect your return, we’ll process your refund to the original payment method. Refunds typically appear within 10–15 business days, depending on your bank or payment provider.

Cancellations

Is there a cancellation fee?
No, we don’t charge cancellation fees. However, if your order has already been processed or shipped, return shipping costs may apply.

Payment

What payment methods do you accept?
We currently accept Visa and MasterCard.

Is my payment information secure?
Absolutely. We use industry-standard encryption and security measures to protect your payment information.

When will my card be charged?
Your card will be charged immediately at the time of purchase.

If you have any other questions, feel free to reach out to us at [email protected].
We’re always happy to help — happy shopping! 😊